Employees
Emergencies: Call (604) 521-4821
Vancouver Island Service

Ethics in Practice

SRY Rail Link is committed to maintaining the highest standards of ethical conduct in all its dealings with employees, customers, suppliers, and the communities we serve. We embrace business practices that create long-term value and enhance our reputation for honesty, integrity and safety.

See SRY’s annual report submitted in compliance with Canada’s Fighting Against Forced Labour and Child Labour in Supply Chains Act.
Annual Report – reporting period of January – December 2023 [PDF]

We also provide an online ethics reporting portal to help put ethics into action.

Report an incident online

Report an incident about workplace issues that are violations of our ethical code.

Review submitted incident

To monitor progress on a submitted incident, log in with your report number and password.

Prefer a person?

Contact our 24×7 hotline and they will be happy to assist you.
(800) 235-6302 Canada
(800) 461-9330 U.S.A.
Other countries

Who is Convercent?

Convercent is our ethics reporting partner. They provide an easy-to-use and confidential hotline and incident reporting system for all of the Washington Companies.

What should I report here?

  • This is NOT AN EMERGENCY SERVICE. Immediate threats to life and property should be reported to 911 or local emergency responder.
  • Not everything is an ethical violation. View a list of ethical incident types
  • Contact Human Resources if your incident is not an ethical violation.

Will my call or incident report remain anonymous?

Convercent provides three options to suit the level of confidentiality you require.

Remain completely anonymous:

You will not reveal your name or contact information to SRY Rail Link, The Washington Companies or our ethics reporting partner. Your identity is completely protected on the incident report.

Remain anonymous toward organization:

You are comfortable revealing your name and contact information to our ethics reporting partner, but not to SRY Rail Link or The Washington Companies. This partner may contact you confidentially to gather additional information, but will not reveal your identity at any time to SRY Rail Link.

Share my name and information:

You do not care about anonymity. You choose to reveal your name and identity to both SRY Rail Link and to our ethics reporting partner.

Who will see the incident report?

After you submit an incident, your report will be received by our ethics reporting partner and sent to the individuals deemed appropriate within SRY Rail Link. SRY Rail Link handles all incident reports according to its internal investigatory procedures.

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